Fairview Computers Help Center

How can I track my order, and what is your return policy?

Once your order is processed and shipped, you will receive a tracking number to monitor its progress. Our return policy ensures your satisfaction. If you encounter any issues with your Lenovo computer, please refer to our return policy for detailed instructions on initiating returns or exchanges. We are committed to resolving any concerns promptly.
Do you offer shipping outside of Canada, and what are the delivery options within Canada?

Currently, we only ship our computers within Canada. We offer reliable shipping options tailored to your needs. Standard shipping typically takes 5 business days, and expedited options are available for faster delivery. Please check our shipping policy for more details.
What types of Lenovo computers do you offer, and what is the difference between brand new, open box, and refurbished units?

We offer a diverse range of Lenovo computers, including brand new, open box, and refurbished units. Brand new computers are factory-sealed and come with the latest specifications. Open box items are essentially unused, but may have been opened for inspection or display. Refurbished computers are thoroughly tested, repaired, and restored to a like-new condition, offering excellent performance at a more affordable price.
Can I customize the specifications of the Lenovo computers I purchase from your store?

Yes, we understand that each customer has unique needs. While some products come pre-configured, we offer customization options for certain models. You can choose specific specifications such as RAM, storage, and processors during the purchasing process.
What warranties or guarantees do you provide with your Lenovo computers?

All our Lenovo computers come with manufacturer warranties, ensuring that you receive quality products. The warranty coverage varies depending on the type of product (new, open box, or refurbished). Additionally, we offer extended warranty options for added peace of mind. Contact our customer support for specific warranty details.